For us to make a difference, we rely largely on the generosity of our donors and strategic partners.
We will collect donated IT equipment.
If you have a minimum volume of 30 assets to donate (including mobile phones, tablets, laptops, multi-functional printers, server and network equipment, desktops and screens etc.), we will collect it all, at no cost to you.
Refurbishing of equipment.
Alongside our professional refurbishment partners, we will clean, repair, erase all data securely (using the ISO 27001 certified data process) and recycle unused assets.
A full status report is shared with you.
After approximately 6 weeks, donors will receive a status report indicating the quality of each donated asset, listed according to its original serial and tracking number.
Data wipe and any destruction certificates are included.
Close the Gap collects high-quality, pre-owned IT equipment from organisations across the world. Should you have a specific enquiry that isn’t listed here, click below.
Yes, Close the Gap welcomes donations of used IT equipment from companies, organizations, and government bodies. By partnering with organizations, we can collect larger quantities of consistent hardware, which enables us to efficiently equip our projects with similar computers. This standardized approach also helps to reduce operational costs, such as transportation and administrative overhead.We typically arrange collections for a minimum of 30 devices.
To ensure efficient operations and maximize the impact of donations, Close the Gap requires a minimum donation of approximately 30 IT assets (excluding accessories) per collection. This helps us balance logistical and environmental costs. All collection and related services are provided free of charge.
To streamline the donation process, we kindly ask donors to prepare the equipment for pickup by:
While we prioritize the collection of functional IT equipment to maximize our impact, we understand that some donations may include non-functioning devices. To ensure efficient processing, we kindly request that donors separate working from non-working items prior to collection. We can collect a limited amount of non-functional equipment alongside a larger donation of functional devices.However, please note that our primary focus is on redeploying usable technology, and devices deemed too old or damaged for reuse will be recycled responsibly.
By minimizing the amount of non-functional equipment donated, you help us optimize our resources and make the greatest possible impact.
To streamline the donation process, we kindly ask donors to prepare the equipment for pickup by:
There are no costs associated with donating equipment to Close the Gap. We provide all services, including transportation, documentation, and data certification, free of charge to our donor partners.
Yes, Close the Gap welcomes donations of used IT equipment from around the world. Our global collection process ensures that donations from outside Europe are handled with the same care and efficiency as those from within the region. We adhere to strict standards for collection, refurbishment, data security, reporting, and certification regardless of the donation's origin. If you are unsure about whether your location is eligible for a donation pickup,please don't hesitate to contact us.
To maximize our impact and efficiency, Close the Gap primarily focuses on partnerships with corporate donors for hardware donations.While we appreciate the public's enthusiasm for supporting our mission,individual donations can present logistical challenges. By concentrating our efforts on larger-scale collections, we can streamline operations and ensure that donated equipment is effectively deployed to projects with the greatest need.
Close the Gap focuses on collections of ICT hardware exclusively. As a result, other material, such as furniture, coffee-machines, desks, etc. cannot be considered for reception or transportation.